Proficiency in one (1) of the categories listed below in the Attachment ‘A’ plus general knowledge of one (1) other category.

To properly repair and maintain the physical asset and provide general support for team workers.

•Receive daily work assignments from Chief Engineer and review priorities and special projects.
•Organize materials, tools and equipment to perform daily assignments.
•Maintain for the proper use, cleaning, maintenance and storage of all tools and supplies.
•Maintain cleanliness and organization of the work areas.
•Handle chemicals according to hotel requirements.
•Ensure security of any assigned keys and beeper.
•Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
•Complete all paperwork and closing duties before leaving and review status of assignments and any follow-up with Chief Engineer.
•Assist with any special projects assigned.
•Other duties assigned

Engineer I Job Description P. 2
Attachment ‘A’

Electrical
Motor replacement
Controls troubleshooting & repair
Load center / breaker replacement
Install / replace Switches, timers, photo cells
Interpret electrical blue prints / schematics
Replace ballasts
Replace light bulb sockets
Operation of emergency generator

Mechanical
Air Conditioning repair
Pump repair and replacement
Ice machine repair and preventive maintenance
P-Tac troubleshooting / replacement
Thermostat troubleshooting / replacement
Refrigeration Troubleshooting & repair
Fan / blower replacement / repair
Troubleshoot & repair ventilation systems
Interpret electrical a/c blue prints / schematics

Plumbing
Install new systems
Copper fitting sweating
Drain line fitting replacement ie. Valves, etc.
Sink faucet repair/replacement
Shower component replacement
Unclog drain lines using machines/plunger
Hot water heating systems

Carpentry
Build walls, partitions, framing, drywall
Repair furniture
Repair roofing
Install suspended ceilings
Hang doors
Carpet, floor & wall tile installation
Install wall vinyl
Work with all masonary materials

Painting
Interior & exterior painting
Sanding, stripping, and all preparation
Match paints and purchase-maintain inventory
Caulking / sealing / priming
Drywall finishing
Use spray machines

Misc. Skills
Welding – arc, mig tig
Roof repair
Erect tents, fencing, make shift provisions

Kitchen / Laundry
Troubleshoot & repair clothes washers
Troubleshoot & repair dryers
Troubleshoot & repair cooking equipment
Troubleshoot & repair ware washing Eq.
Troubleshoot & repair lint collector

General maintenance
Make Ready Checklist items
Door hardware replacement / repair
Room / public space calls
Ceiling tile replacement
Move furniture
Pressure washing
Pool maintenance – chemical control

Landscaping
Install plants, mulch, soil
Water feature maintenance
Irrigation system maintenance & repair

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell.
The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually moderate.

Responsible for handling all incoming telephone calls for the Riverside Hotel in an efficient and courteous manner by following all the procedures and guidelines outlined in the policies prepared by hotel management. Assist all guests with any concerns they might have with enthusiasm and a “can-do” attitude.

1. To maintain the highest standards of guest care and service throughout your departmental area at all times.
2. To demonstrate a good standard of social skills to the guest and your working colleagues.
3. To familiarize yourself with your department standards of performance and to be able to demonstrate their application.
4. To arrive for your working shift on time as per your departmental schedule wearing your uniform that does not deviate from the hotel standard.
5. To maintain a high standard of personnel appearance and grooming at all times during your working shift.
6. To anticipate guest dissatisfaction and to take the appropriate action ensuring that all incidents are reported to your supervisor/head of department
7. To familiarize yourself with all hotel products and services offered to our guest and to take every opportunity to maximize hotel sales.
8. To properly answer the PBX console within three (3) and greet guests in a courteous and efficient manner.
9. To be able to access the appropriate information from the GEAC/GALAXY in order to connect the caller to the correct party.
10. To be familiar with all the departments within the hotel to properly direct calls.
11. To be able to write clear, concise messages.
12. File all registration cards alphabetically on a daily basis.
13. Communicate all requests for Housekeeping, Maintenance and Security.
14. Assist with incoming faxes as appropriate.
15. To record and process all wake-up call requests.
16. In the event that guests are not properly recorded with their information, to follow up on it.
17. All calls are acknowledged before a caller is placed on hold.
18. To ensure that Guest mail, messages, faxes, etc. are held and issued to the respective persons in the shortest possible time.
19. To inform the Front Office of your whereabouts at all times should you need to leave the PBX area.
20. To communicate with the Front Office Manager, Supervisor or Night Manager to obtain necessary information of the day’s needs and procedures.
21. To be able to provide accurate directions to the hotel.
22. To create and set-up banquet functions for the lobby reader board.
23. To keep work area cleaned and well stocked with all necessary equipment to handle the answering of all incoming telephone calls.
24. To demonstrate a working knowledge of fire prevention and to act upon your departmental fire
procedures in the event of a fire.
25. To familiarize yourself with your departmental hurricane procedures and to be able to demonstrate their application in the event of a hurricane warning.
26. To familiarize yourself with emergency procedures, i.e. bomb threat, etc.
27. To act on your responsibilities detailed in the hotel health and safety policies.
28. To ensure that all accidents or near accidents caused by departmental hazard are reported to your supervisor/head of the department.
29. To familiarize yourself with and act upon the hotel standards for staff discipline and grievance matters.
30. To be security conscious at all times with respect to guests/staff/hotel property and to report any suspicious circumstances to your supervisor/head of department.
31. To attend any meetings that may be beneficial to your or your department on request from your supervisor/head of department.
32. To attend any training sessions/course that may be beneficial to the development of your working knowledge or skills.
33. To cooperate and communicate with your colleagues, supervisor/head of department and management to ensure effective departmental teamwork.
34. To carry out any other reasonable tasks requested by your supervisor/head of department or management.
35. To communicate daily specials to all guests and details of the menu
36. To ensure room service orders are processed through the Micros System
37. To ensure room service orders are delivered to guest room
38. To run a credit exceeded report and notify front desk if more authorization is required

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand and walk.
The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
The noise level in the work environment is usually quiet.