ACCESSIBILITY STATEMENT 

The Riverside Hotel is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.  

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility. 

We welcome feedback. 

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at 954-467-0671 or via email at marketing@riversidehotel.com with a description of the issue you encountered and your contact information. Your experience matters to us. 

The Riverside Hotel website may contain material from various third-party web links, including social media, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from these third-party links. If you are need further assistance or need to report an issue, please contact us. 

 

ACCESSIBLE FEATURES AND AMENITIES 

The Riverside Hotel is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. 

ADA Property Features: 

  • Accessible public entrance.  

  • The registration desk is 32 inches high. Hotel has a mobile check in/concierge desk and able to accommodate anyone at a registration desk or seated area   

  • Accessible route from the public entrance to the registration area and accessible rooms. 

  • Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms. 

  • Accessible emergency exit and exit plan.  

  • Accessible public restroom.  

  • Accessible route from parking area to the main entrance.  

  • Accessible parking in Valet and Self-Parking lot. 8 spots 

  • TTY for guest use.  

  • Visual (strobe light) alarms. 

  • Guest room televisions have closed captioning or closed captioning decoders are provided. 

  • Braille signage throughout.  

  • Accessible food and beverage outlets: Accessible route to all food and beverage outlets from the public entrance and accessible rooms.  

  • Accessible spa facilities and locker room, and accessible route to spa and locker room facilities from the public entrance and accessible rooms.  

  • Accessible meeting and event facilities and accessible route to all meeting and event facilities from the public entrance and accessible rooms. 

  • Service dogs are welcome at The Riverside Hotel, even if not pet friendly  

 

ACCESSIBLE GUESTROOMS:  

1 Bedroom Suite 2 Queen Bed Corner Balcony Accessible (1) 

This mobility and hearing accessible TTY upon request room features two queen size beds. The room also has a visual alarm. The bath is equipped with a roll in shower. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type. 

For your comfort and convenience: 

  • Two Queen Size Beds 

  • ADA Roll-in shower 

  • TTY available 

  • Visual strobe light alarms 

  • Braille room numbers 

  • Lowered bed 

  • Lowered light switches  

  • Lowered door peep hole  

  • Lowered shelf storage 

 

Junior Suite One King Accessible (2)  

This mobility and hearing accessible room features one king size bed. The bath is equipped with a bath and shower combination with grab bars. The room also has a visual alarm. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type. 

For your comfort and convenience: 

  • 1 King Bed 

  • ADA Bath and Shower combination with grab bars 

  • TTY available 

  • Braille room numbers 

  • Lowered bed 

  • Lowered light switches 

  • Lowered door peep hole 

  • Lowered shelf storage 

 

Junior Suite 2 Queens Accessible (2)  

This mobility and hearing accessible room features two queen size beds. The bath is equipped with a roll in shower. The room also has a visual alarm. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type. 

For your comfort and convenience: 

  • 2 Queen Beds 

  • ADA roll in shower  

  • TTY available 

  • Visual strobe light alarms 

  • Braille room numbers 

  • Lowered bed 

  • Lowered light switches 

  • Lowered door peep hole 

  • Lowered shelf storage 

 

Queen Standard Room Accessible (3)  

This mobility and hearing accessible room features one queen size bed. The bath is equipped with a roll-in shower. The room also has a visual alarm. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type. 

For your comfort and convenience: 

  • Queen Bed 

  • ADA roll in shower 

  • TTY available 

  • Visual strobe light alarms 

  • Braille room numbers 

  • Lowered bed 

  • Lowered light switches 

  • Lowered door peep hole 

  • Lowered shelf storage